Showing posts with label AREA - Upper West Side. Show all posts
Showing posts with label AREA - Upper West Side. Show all posts

Sunday, November 4, 2012

NYC 2012 Marathon Cancelled, but that didn't stop some people from running in Central Park



So amazing... Even after the NYC ING Marathon was cancelled, I am glad people decided to run their own marathon in central park.  I know there was a lot of controversy over the marathon -- but many of these runners had trained for months and flew here after Bloomberg initially said the marathon would continue.  So though I am glad the marathon was cancelled, I was happy and supportive of those people who decided to run.  Also, I was happy to hear some of these runners decided to volunteer with the NYC relief efforts, helping those impacted by Hurricane Sandy...

Building community - support one another!

Thursday, February 24, 2011

A happy afternoon at the Apple Store in the Upper West Side

Unfortunate for me, my MacBook Pro's battery exploded and it was time to make a visit to one of the Apple stores for a replacement.

I made an online appointment to visit the UWS Genius Bar instead of the madhouse SoHo Apple store or the tourist infested 5th Avenue store to help me save time. I arrived at the store 5 minutes before my appointment, but since there was a waiting list, I still had to wait another 20 minutes before I saw an Apple Care - Genius guy. In my head, I thought - then why did I make an appointment? Oh wells.

But, this is where Apple is very smart with their customer service.

To keep your mind off your watch and the inevitable long wait time, why don't you play with the MacBook Pros that we've left for you on the table? Yes, let time pass as you surf the net, play a game of solitaire or experience the power of the MacBook Pro and maybe you'll want to buy one after your wait.

It worked on me and the elderly lady sitting across from me (see photo)! The time flew by as I surfed the internet and caught up on news. And after 20 minutes, I wasn't annoyed or angry like I would be if I was waiting at the DMV. Very smart Apple!

And it gets better! I don't doubt the aptitude of the Apple Care guys and their ability to resolve issues, but wow, my Apple Care guy took one quick look at my battery and he gave his speedy judgment!

Apple Guy: "Do you leave your battery cord plugged in all the time?
Me: Um, yes.
AG: That's the reason why the battery exploded -- overuse. You're not supposed to leave the cord connected to the computer after you've reached 100% charge.
M: Oh, no one told me that! ... and I've been in here before about my battery problems.
AG: Its in the manual.
In my mind, I thought - who reads manuals? Eeks!
M: Dang it! Ummm, I have Apple Care ...
AG: Yes, since your computer is no longer under warranty and you have Apple Care, we'll exchange your battery for a new one. Only this one time.
Finally, an extended warranty comes in handy!
AG: With the new battery, do not continuously charge the battery, otherwise, the same thing will happen. You have to let the battery go up to 100%, disconnect the cord and then let the battery deplete itself and then recharge it.
M: Ok, good to know.

The transaction took about 10 minutes and I had a new battery. Whew, I saved myself $99 and for once, extended warranty came in handy (though, I do admit I haven't broken even on that extended care warranty yet! Oh wells, peace of mind). And then, as I was putting away my belongings, I forgot I had an issue with my iPhone too and as I tried to ask him, he politely said to me that since there is a waiting list, I won't be able to help you. Bummer. So I put my name back onto the list.

Fortunately, iPhone issues are even faster to resolve, so the waiting list was shorter than the computer issue. I sat down, took a look at the MacBook Pro, and then realized my name was just called. HOW COOL! That was uber fast.

So I explained my situation and the Apple Care Guy #2 ran a series of tests on my iPhone and realized the battery was "consumed" and the tests weren't working on my iPhone. So there was something definitely wrong with my iPhone. After a few more test checks, he realized it was time for a new iPhone. What?! But to my pleasant surprise, he looked up my account and said he could replace it for free. Phew. All of that also took about 10 minutes! Yes! this makes for a happy afternoon at the Apple Store!

Alright, are you bored yet? I am, and I am writing this. So lets just get to the gist of the reason why I am writing this.

1. If you live in New York City, make a visit to the Upper West Side location to get your issues resolved. I believe the lines are faster, the attendants are nicer (since there aren't as many people hassling them), and you will go home faster. The 14th Street location may also be a good location to try out.

2. I'm not sure how making an Apple appointment helps you (since I still had to wait 20 minutes in line without being bumped to the next available attendant), but I guess you can still do so.

3. Be nice to your Apple Care - Genius Guy - you just never know what they can do for you when your product is broken.

4. I didn't think of this until now, but for travelers, you can get free internet access at the Apple Store... Although, I would be careful inputting any passwords, but that's just me.

Have fun! and p.s. I think the new iPads are coming out next week! will FLASH programs work on it? we shall see!

To check the nearest Apple Store to you, click here.

Friday, October 8, 2010

Mark Your Calendars: Clinton Kelly book signing next week - featuring Steve Giralt's photographs!

Ok, this is the book everyone should check out. I had a chance to review this book today and I found it hilarious. The photos by Steve Giralt are "over-the-top" and Clinton Kelly's commentary is -- well, shocking and entertaining!

Clinton Kelly will appear at Borders Columbus Circle store on Tuesday, October 12 and 7:00 pm. And I think Steve Giralt should also make a guest appearance (ahem, hope you're reading this!) ... So make sure to get your copy and then find a place to people watch and see common clothing faux pas around NYC like the one I saw this afternoon

Ok, if you're into book signings and celebrity sightings, you may also enjoy Hillary Duff's new book. -- Elixir.

Hillary's book signing is on Monday, October 11 at 5:00 pm at the Borders Columbus Circle Bookstore.

The book is about Clea Raymond who has been in the spotlight her entire life, as she is the daughter of a renowned surgeon and prominent Washington DC politican. Clea is a photojournalist, who meets who I suppose will be her true love, and he helps her unravel the mystery behind her father's disappearance.

If you're interested in her tour schedule, click here.

Tuesday, August 31, 2010

Last Photo of the Day for the Month w/ Mango Sticky Rice at Wondee Siam V in the UWS - Complete with Top 5 Photos from the Photo of the Day Series

Mango Sticky Rice at Wondee Siam V

Two things to note ...
  1. Mango sticky rice at Wondee Siam V ($5) was one of the best I've ever had. Thanks to Josh who turned me onto this dessert (and um, when are you making this for me?!) and then to Sou Yeon who added fuel to the fire when we had this at a Chelsea Thai Restaurant and then here at Wondee Siam V ... The plating was appetizing, the mango was sweet and soft, and the sticky rice was brushed with a warm and delicious coconut flavored sauce that led your spoon back to the plate and into your mouth. Mango Sticky Rice is now one of my favorite desserts. :D
  2. This will be the last series of my iPhone Camera shoot out -- with a photo of the day for the month of August (well most of the month). What I realized with the iphone camera is that though its extremely portable and convenient when you want to take a picture -- the quality is a bit shaky -- it only works well in well lit situations, but even then, the quality when enlarged is poor. Food photos are not impressive, but stationary outdoor photos work the best. So what to do next? I will have to figure that out... can someone lend me their Leica M9 please? ok, I'll take the M8 too. :D Beggars can't be choosers. :D
In a review of the past month -- here are my top 5 photos from the iPhone Camera (in no particular order).
  1. Sophie the Giraffe
  2. Elderly Lady in the Window
  3. Have you seen this before? Empire State Building
  4. What Are NYC Women Wearing on Their Feet?
  5. More iphone Camera Tests or the Initial 3Gs iPhone Photo Experimentation- Especially the light with the chairs, DBGB, the blue boards,
And though, this was not taken with my iPhone -- this was one of my favorite photos during the Photo of the Day Series: Outside Looking In at Thai Market in Harlem

For more, check out the link to Photo of the Day or iPhone Camera to see more...

So what's the next photographic project in NYC? We shall see...
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